Esprimi

Game Lounge, Expedition42 and Alf Mizzi & Sons Group crowned winners of the 2021-2022 Employee’s Voice Awards

admin — Tue, 10 May 2022 10:04:51 +0000

Game Lounge, Expedition42 and Alf Mizzi & Sons Group top Business Leaders Malta’s list of best places to work at for the year 2021-2022 from research conducted on employee engagement and satisfaction by BLM market research arm Esprimi.

This year’s awards were presented at Business Leaders Malta’s fifth HR Spring Event which took place on April 29 at the picturesque Xara Lodge in Rabat. The event featured 10 speakers and brought together over a hundred HR professionals.

The annual award recognises organisations for their outstanding work in employee engagement and satisfaction and is presented to the highest-scoring companies of Employee’s Voice, a rigorous scientific study carried out by BLM’s research arm Esprimi. As part of the Employee’s Voice process, participating companies must complete a strict research process and meet the required high standard in their respective categories (based on company size) to achieve a winning status.

The research tool recognises top employers by assessing and quantifying the attitudes and perceptions that employees have across nine crucial domains. The domains explore various aspects including the level of care, recognition, team cohesiveness, leadership effectiveness, focus on performance management, and commitment to employee development and company culture. The tool also uses an internationally validated set of questions to assess employee engagement.

Apart from the awards handed out to winners, organisations whose results are exceptionally high in employee engagement, satisfaction and response rate are also awarded an Employer of Choice certificate. Among those companies who received the Employer of Choice Certificate this year were: Atlas, Catena Media, Invicti, The Atrium and Kafe Rocks.

BLM’s Esprimi is the only local registered certification provider honouring employers for their outstanding people practices and company cultures in Malta. Years of experience analysing the local landscape and working with leading companies across the island makes its recognition process one of the most robust in the local arena, equipping employers with utmost precision and unsurpassed accuracy as well as the chance to communicate their brilliance to the world with confidence. To learn more about Esprimi’s Employee’s Voice research tool and the Employer of Choice certificate, contact us at info@esprimi.eu.

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Esprimi and LobesLab predict the results of the 2022 general election

Esprimi — Sun, 27 Mar 2022 14:59:08 +0000

Esprimi has forecast the general election results with near-perfect precision once again. Our most recent opinion surveys, commissioned by the Times of Malta and published this March predicted a gap between the two main parties of 37,000 votes, with Labour leading the race to victory. The 2022 general election results reveal a disparity of 39,474 votes.

The Times of Malta commissioned Esprimi to conduct five opinion polls over the course of eight months. The five waves, which took place between July 2021 and March 2022, measured candidate trustworthiness and intention, among other things. Esprimi carefully crafted the survey questions that were used to collect the data to avoid bias. The sample was representative to ensure that diverse demographics were chosen to accurately reflect the views of the Maltese people.

https://esprimi.wpenginepowered.com/wp-content/uploads/2022/03/Vanessa-Esprimi-Video.m4v

The opinion poll information collated by Esprimi was analysed by Malta-based data science company Lobeslab, Esprimi’s sister company to analyse and clean the data for all five waves of the research. An advanced data processing technique, supervised learning (a type of machine learning algorithm), was used by Lobeslab to predict voting intentions with near statistical certainty. This was further fine-tuned by an additional statistical technique called Shift Analysis.

https://esprimi.wpenginepowered.com/wp-content/uploads/2022/03/Lobeslab.m4v

The recent phenomenon of declining voter turnout that has been observed all around the globe did not escape Lobeslab as this situation was factored into their calculations to provide as accurate a result as possible. Using artificial intelligence, the algorithm provided an indication as to whom respondents intended to vote for when participants failed to provide a clear answer. This is not the first time that Esprimi has predicted the result of an election with near statistical certainty. In 2017, Esprimi correctly predicted the election results of 2017 with a disparity of less than 1.8% between the forecasted outcome and the actual results.

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Hiring: Telephone Research Interviewers (Part-time)

Esprimi — Wed, 30 Dec 2020 13:17:56 +0000

We are looking to recruit confident, motivated and enthusiastic Telephone Research Interviewers to join our dynamic team on a casual part-time basis. The selected candidates will carry out telephone interviewing from our office in Haz-Zebbug.

The ideal candidates should be:

Confident and enjoy meeting people;
Able to work on a flexible basis (afternoons and evenings);
Computer literate;
Able to speak Maltese and English fluently

Responsibilities:

Conduct telephone interviews for research purposes;
Demonstrate a courteous customer service approach;
Read questions and record answers verbatim;
Record answers directly onto a computer.

Full training and support will be provided by our in-house training team as soon as you join the team. Previous telephone or face-to-face customer service experience is a plus, but not required. Those interested in applying may send their CV to Stephanie at stephanie@esprimi.wpenginepowered.com by Friday, 8th January 2021.

About us:

Esprimi is an innovative research company in Malta specialising in market, employee and media research solutions. At Esprimi, we have the right resources and tools to drill down on opinions, trends, needs and perceptions, so that companies can shape their business for future growth based on actual research findings. Our aim is to support companies reach their business and marketing objectives through the use of clear and comprehensive research data which can be easily integrated into the development of their business strategies.

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Nearly 4 in 5 Maltese nationals intend to take the COVID-19 vaccine

Esprimi — Mon, 28 Dec 2020 12:58:09 +0000

Results from our latest Omnibus study finds 70.8% (nearly 4 in 5) Maltese nationals intend to take the COVID-19 vaccination. Of the 500 respondents surveyed, 38% responded “definitely” and 32.8% “rather likely”. Another 10.8% percent said “not likely” and 4.6% “definitely not”. The remaining 13.8% of respondents said they did not know.

Almost 1 out of 4 respondents were still undecided/hesitant about taking the vaccine, but male respondents were more likely (72.9%) to say they would take the vaccine than female respondents (68.9%). In fact, indecisiveness about whether to take the vaccine was higher amongst women than men. Women were also more likely to say they would “definitely” not take the vaccine. Of those 4.6% who stated they will “definitely” not take the vaccine, 60.9% were women and 39.1% were men.

The respondents who claimed were still undecided about taking the vaccine, expressed that this was mostly due to the potential side effects (45.2%), followed by their apprehension towards the fast development of the virus and uncertainty about testing (31.5%).

The age group most likely to take the vaccine was made up of those aged 65+ (78.7%), followed by 25 to 34 year olds (73.5%) and 16 to 24 year olds (70.8%). The age groups most sceptical about taking the vaccine were made up of respondents aged 50 to 64 years old (68%) and 35 to 49 years old (65%).

Vaccine willingness also correlated with education levels. The study found that respondents who never went to school or only received a primary level of education were 100% and 80% likely to take the vaccine, when compared to the 68.4% of people who received a secondary education, 67.1% who received a post-secondary education and 58.1% who possess a Diploma-level education.

Vaccine willingness was once again on the rise amongst respondents who received a tertiary or post-tertiary education. Of those respondents with a bachelor’s degree, 76.1% said they were likely to take the vaccine and of those with a post-graduate degree, 78.4% reported they were likely to get vaccinated.

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Catena Media crowned winners of the 2019-2020 Employee’s Voice Awards

Esprimi — Thu, 19 Nov 2020 14:00:41 +0000

Catena Media has topped Business Leaders Malta’s list of best places to work for the year 2019-2020 from research conducted on employee satisfaction and engagement by BLM market research arm Esprimi.

The annual award recognises organisations for their outstanding performance on employee satisfaction and engagement and is presented to the highest scoring companies on the Employee’s Voice. As part of the Employee’s Voice process, participating companies must complete a strict research process and meet the required high standard in their respective categories (based on company size) in order to achieve winning status.

The Employee’s Voice research tool recognises leading Malta-based employers by assessing and quantifying the attitudes and perceptions that employees have across nine crucial domains. The domains explore various aspects including the level of care, recognition, communication and team cohesiveness, leadership effectiveness, focus on performance management, and commitment to employee development and company culture.

This year Esprimi has teamed up with Richmond Foundation to introduce a new domain on mental health to give the study a more holistic approach. The tool also uses an internationally validated set of questions to assess employee engagement – allowing for unparalleled benchmarking.

In addition to the award, the winning companies are also presented with an Employer of Choice certificate. BLM’s Employer of Choice certificate recognises top performing companies for their outstanding employee experience and amazing work culture and is awarded to winning companies as well as organisations who meet Esprimi’s benchmark criteria as a result of exceptionally high employee engagement, satisfaction and response rate scores. Atlas, the Malta Information Technology Association (MITA), and the Malta Gaming Authority (MGA) are the organisations who other than the winners have received the Employer of Choice certificate.

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Catena Media, Atlas, MITA and MGA awarded Employer of Choice Certificate 2020

Esprimi — Thu, 19 Nov 2020 14:00:19 +0000

Catena Media, Atlas, the Malta Information Technology Agency (MITA) and the Malta Gaming Authority (MGA) have been recognised as BLM’s Employers of Choice of 2020 following a rigorous judging process by Esprimi which assesses the participating companies’ employee engagement and satisfaction efforts.

BLM’s Employer of Choice Certificate recognises top performing companies for their outstanding employee experience and amazing work culture and is only awarded to companies who meet the strict benchmark criteria set by Esprimi’s rigorous scientific study Employee’s Voice.

As part of the Employee’s Voice process, participating companies must complete a strict research process and meet the required high standard in order to achieve the certification. The research assesses and quantifies the attitudes and perception that employees have of their employers across nine crucial domains.

The domains explore various aspects including the level of care, recognition, communication and team cohesiveness, leadership effectiveness, focus on performance management, and commitment to employee development and company culture.

This year Esprimi has teamed up with Richmond Foundation to introduce a new domain on Mental Health to give the study a more holistic approach. The tool also uses an internationally validated set of questions to assess employee engagement – allowing for unparalleled benchmarking.

BLM’s Esprimi is the only local registered certification provider honouring employers for their outstanding people practices and company cultures in Malta. Years of experience analysing the local landscape and working with leading companies across the island makes its recognition process one of the most robust in the local arena, equipping employers with utmost precision and unsurpassed accuracy as well as the chance to communicate their brilliance to the world with confidence. Get in touch with our team at info@esprimi.eu or visit www.esprimi.eu/employee-research to learn more.

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A snapshot of COVID-19 & Mental Health in Malta

Esprimi — Tue, 14 Apr 2020 11:57:22 +0000

COVID-19 & Mental Health

A snapshot of the effects of COVID-19 on
mental well-being across Malta and Gozo

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Intro

Looking Ahead

COVID-19 has led to an elevated sense of threat to people’s livelihoods. Through social distancing, school closures, work layoffs, and a partial and mandatory lockdown to some – people from all walks of life are suddenly facing major disruptions to their lives, leaving a large chunk of individuals feeling anxious or worried about the outbreak and the trail of negative consequences that come with it.

As governments all over the world try to tackle this global emergency, we have teamed up with Richmond Foundation, Malta’s leading NGO in the provision of community services for persons with mental health issues, to carry out a series of public sentiment surveys and assess the toll that the novel coronavirus is taking on the national population’s mental well-being. The public sentiment surveys are intended to provide a snapshot of the mental health conditions across Malta and Gozo during different time intervals throughout the outbreak to identify what advice, support and help can be provided to the various segments of the general public during these difficult times. Here’s what we know so far.

Overview

The study digs deep into elements of perception, information, actions, activities and coping mechanisms taken by individuals to combat the virus. To do this, the survey covers a representative sample of 1064 people and takes into account various demographic factors including age, gender, region, education, occupation, household income and health status to better gauge how different situations are impacting mental health in Malta and Gozo. Here’s what we know so far.

Perceptions

The majority of people believe that the government in Malta is spreading the correct information and doing a good job of handling the COVID-19 outbreak. When asked to rate whether the government was spreading the correct information about the COVID-19 outbreak and how well they thought the government was handling the crisis, respondents rated the government’s actions with scores of 4.2 out of 5 on each count.

Out of 5 is the average score given by the vast majority when asked whether they believed that the government in Malta is doing a good job of handling the COVID-19 outbreak

Public Buses have been rated as one of the most high-risk locations for infection with a rating of 4.8 out of 5

When asked to rate specific places on the basis of whether respondents thought that they carry a risk of infection, interestingly enough we found out that some places such as hospitals, which under normal circumstances would be perceived as the most safe, are now amongst those feared as carrying high risks of infection and transmission. From a Likert scale of 1 to 5, 5 carrying the highest risk of infection, respondents gave an average rating of 4.2 to hospitals and 4.0 to their place of work with home believed to be the safest place with a rating of 1.9.

Information

Information has become the new currency during this time of crisis – people everywhere are tuning into the various mediums and sources available and extracting whatever information they can so that they can take a proactive approach in combatting the disease. The study showed that the most popular medium/ platform from which people acquired information about the COVID-19 outbreak were online local news portals, followed by information obtained from public health officials, social media and local TV, among others. The large majority of respondents also indicated becoming increasingly worried the more information they acquired about the disease, with 81% declaring that the information they obtained somewhat to greatly increased their concern.

How are people responding to the virus?

We’ve all had to re-set our daily life the moment COVID-19 hit local shores – but what actions have people specifically been taking to avoid going out and getting sick? What have people been doing to prepare for the virus? The study shows that in the past week, over 90% of respondents have taken some form of proactive action to AVOID getting COVID-19 and at least 80% have done something to PREPARE for the disease. Interestingly, the least popular action undertaken to avoid getting sick was wearing a face mask.

Reported that that the more information they obtain about the COVID-19 disease, the more worrisome they become about the virus

High on the list of actions carried out to PREPARE for COVID-19 were: taking extra precaution to avoid tracking germs inside one’s home (80%), paying attention to symptoms (71%), disinfecting household items (67%) and shopping for extra cleaning products (55%) –showing that people have been closely following the advice and instructions of the authorities on how to minimise the risk of infection and transmission of the COVID-19 disease.

When asked about whether they had experienced certain changes in how they carried out their daily tasks, interestingly enough we found out that 81% of respondents were more worried about the health and safety of other family members and friends than their own well-being (64%), but less worried about that of the general community (45%). Lowest on the list of changes experienced as a result of the COVID-19 outbreak in the past week, was arranging alternative care for children or other family members (14%).

Activities

We’ve all reacted to the news of COVID-19 in some way or another and this reaction has led many of us to engage in certain activities such as avoiding travel and disinfecting households. When asked about the perceived appropriateness of certain activities done in response to the threat of COVID-19, results from the study showed that the vast majority of respondents believed avoiding public spaces (91%) and travel (96%), and disinfecting households items (75%) to be appropriate, with the remaining activities such as purchasing extra cleaning products, food, medical supplies and wearing a mask to be over-reactions to some extent or another.

Coping

Fears and concerns about a disease can be overwhelming and cause strong emotions in a lot of people. In this part of the survey we wanted to understand how people are coping with COVID-19. When asked about what they have been doing to cope with concerns and fears they have about the disease, results from the study showed that a large proportion of people were more worried about their loved one’s physical and mental health, and the impact of COVID-19 on Malta as a nation, than they were about their own physical and mental well-being.

Feel socially isolated

When asked about how often they thought about the disease, from a Likert scale of 1 to 5 — 5 indicating constant thoughts about the disease, all of the respondents gave an average score rating of 3 or higher with those aged 16 to 24 reporting the lowest frequency. Respondents were also presented with a list of statements and were asked to rate on a scale of 1 to 5, where 1 indicated this was not at all true and 5 indicated that the statement was true, how true or untrue certain statements were about them and the average scores were as follows: a score of 3.9 out of 5 to the daily routine being disrupted because of COVID-19, a score of 3.8 out of 5 to feelings of nervousness because of COVID-19 and a score of 3.6 out of 5 to considering COVID-19 to be a threat to one’s health. As indicated by the scores above, the public feels significant impacts of the virus on their lives, and similarly most indicated disagreement with the statement “I don’t really think I can get COVID-19″ (Score of 2.3 out of 5)

Behaviour

The constant feeling of threat can have a disruptive effect on our psychological response to ordinary interactions, leading us to behave in new and unexpected ways. In this section of the survey, we put this theory to test and measured how often people felt or behaved in a certain way over a period of a week. Of these, 1 out of 100 thought of self-harm or suicide, 47% reported feeling depressed most of the time and 48% reported that they did not feel like doing anything. Students and unemployed people were among the highest groups of individuals who reported having feelings of self-harm/suicide. We also found that people on the frontline of the crisis, particularly those employed in healthcare, public safety, national security and food and necessary goods were amongst those that reported feeling the most fearful.

Support

When asked about how easy it is to find support, worryingly, 26% of respondents stated that they had no one that they could share their worries and fears with, with 3 in 10 reporting that it would be difficult for them to find someone who could give them advice if a family crisis were to arose. On the contrary, 9 out of 10 reported having someone they could call or seek help from when asked about whether they had someone they could turn to for help if they were sick.

Have no one to share their worries and fears with

COVID-19 Measures

The strict measures that have been taken by authorities to limit transmission has put impeding pressures on the lives of many people, with many having to get accustomed to new environments and ways of living and doing things. When asked what the hardest thing they had to deal with since the implementation of measures announced by the government because of the outbreak, 45% said that the hardest thing was staying away from other loved ones, followed by not being able to engage in activities that they normally enjoy to engage in (15%) and not being able to enjoy the outdoors (12%), among others. 72% of respondents believed that the current measures that have been implemented are adequate. Respondents were also asked to predict whether a total lock-down is to be expected in Malta on a scale of 1 to 5, where a score of 5 would indicate a very high likelihood of total lockdown, the average score was that of 3.78. When asked about how worried respondents would be about specific aspects tied to a nationwide lockdown, respondents reported feeling the most worried about the well-being of loved ones who do not live with them, followed by their own mental well-being and their financial situation.

Conclusion

We understand that mental health is vital for everyday life and that many people might be suffering and require help. We are thankful that so many respondents flocked to participate in this survey thus capturing a true pulse of Malta and Gozo. In this unprecedented situation, as business leaders, we must do all that we can to help. For this reason, our series of COVID-19 market research services are being offered to Richmond Foundation on a not-for-profit basis. We are doing this with love, with the objective that we create actionable insights that help Richmond Foundation offer relevant services to the community. The findings are public because we believe that the insights derived from this general population survey should be tapped by all stakeholders.

Morgan Parnis
CEO
Esprimi – Business Leaders Malta
is an ESOMAR Member and has agreed to abide by the
ICC/ESOMAR International Code on Market and Social Research.

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Now Hiring: Telephone Research Interviewers

Esprimi — Wed, 25 Sep 2019 08:28:41 +0000

The ideal candidates should be:

Confident and enjoy meeting people;
Able to work on a flexible basis (mostly afternoons and evenings);
Computer literate;
Able to speak Maltese and English fluently

Responsibilities:

Conduct telephone interviews for research purposes;
Demonstrate a courteous customer service approach;
Read questions and record answers verbatim;
Record answers directly onto a computer.

Full training and support will be provided by our in-house training team as soon as you join the team. Previous telephone or face-to-face customer service experience is a plus, but not required. Those interested in applying may send their CV to Nicole at nicole@esprimi.wpenginepowered.com by Wednesday, 18th December 2019.

About us:

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Smart Technologies and Malta Gaming Authority crowned winners at the 2019 Employee Voice Awards

Esprimi — Wed, 19 Jun 2019 14:30:51 +0000

Employee Voice Awards 2019

We are pleased to announce that Smart Technologies Ltd and the Malta Gaming Authority have emerged as the top employers at the 2019 Business Leaders Malta Employee Voice Awards.

Following the Employee Voice survey which includes 60 questions and taps into 8 domains, Smart Technologies Lt. and the Malta Gaming Authority have been crowned winners of the Employee Voice Awards demonstrating that they provide the highest standard of employee engagement and satisfaction in the workplace in each of their categories (up to 149 employees and 150+ employees respectively).

The winners were officially announced last Friday during the Business Leaders Annual Conference which took place at the Manoel Theatre in Valletta. The awards were delivered by Business Leaders Malta’s CEO, Morgan Parnis and Esprimi’s Director of Research, Vanessa Bajada.

This year, Business Leaders Malta also called on stage those employers that received high employee engagement, satisfaction and response rate scores. These employers were awarded the Business Leaders Malta ‘Employer of Choice’ certificate in a bid to recognise their outstanding work in employee engagement and satisfaction.

The Business Leaders Malta Employee Voice Awards honours the most successful Employee Voice participants for their outstanding work in employee engagement and satisfaction. Through this research tool, Business Leaders Malta hopes to offer companies insights on which levers to pull to better engage their workforce, boost company productivity, and increase employee happiness.

To find out more about our Employee Voice survey and become a top employer, visit www.esprimi.eu/employee-insights or get in touch on info@esprimi.eu to learn more.

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Esprimi rolls out all-new Employee Insights dashboard

Esprimi — Thu, 25 Apr 2019 07:49:29 +0000

New Employee Insights dashbaord

We have launched a brand-new Employee Insights dashboard to transform the way users measure their employees’ engagement and satisfaction. The rethought and reworked dashboard encompasses a super clean and highly interactive user interface to make it easier for users to see and understand data and maximise impact.

Tracking and measuring the impact of employee engagement and satisfaction efforts in the workplace can be daunting and challenging for companies but with the right tool in hand, companies can navigate through stats and metrics with ease.

Our new Employee Insights dashboard has been reworked with this notion in mind – to help you stay in control of your employee engagement and satisfaction efforts by giving you visibility into your most important data, metrics and KPIs. So, let’s unpack some of the tools which feature in the brand-new dashboard:

1) New dashboard design

The new dashboard makes mining data easy thanks to its clean and highly visual and interactive interface. To do this, we’ve introduced more graphs and visuals to the dashboard and completely restructured the way in which information is presented. Dashboard information is now presented in a way that makes it straightforward and easy for the user to interpret results.

2) Introduction of an in-built year-on-year comparison table

Gone are the days of going through pdf reports to analyse your year-on-year efforts. Thanks to this new system, users can now view their year-on-year comparison table within the dashboard itself by jumping over to the In-Depth Analysis section located on the navigation menu at the top. But what does a 100% in-built digital table mean for our clients? It means that you can now flick through filters and hop from one section to the next flexibly and with incredible ease, all within a centralised environment.

3) Say goodbye to mean scores, and hello to percentages

Prior to the revamp, raw data collected contained satisfaction values based on Likert Scales on different scales which limited the possibility of seeing the different measured domains on an even playing field. To mitigate this issue, any mean scores obtained are now converted into easily interpretable and actionable percentages.

4) Real-time updates of benchmark results throughout fieldwork

Users can now benchmark their results with those of other participating companies as the fieldwork unfolds allowing professionals to spot emerging trends early and to take immediate action. But that’s not all! Once a decent sized sample has been collected, the new interactive dashboard will also allow companies to slice and dice their data across benchmark filters such as companies of similar size and companies in the same or similar industry. This way no stone is left unturned when it comes to drilling down to the metrics that really add value to your analysis.

5) Introduction of Employer Net Promoter Score (eNPS)

Users can now also keep score of the employability Net Promoter Score which is why we’ve dedicated a whole new section on the new dashboard to monitoring this variable. This new section is made up of two interactive graphs which display the eNPS on two dimensions – company-wide and per department. Not only does this new simplistic feature make assessing to what extent a respondent would recommend an employer incredibly easy, functional and interpretable – but together with other metrics, it also offers a united front and an all-round comprehensive view of the situation in your organisation.

6) New award score algorithm that tracks response rate-based performance

A high response rate is key to identifying levels of employee engagement and satisfaction and that is why we’ve introduced an all-new award score algorithm to the dashboard. The goal behind the new algorithm is to fine-tune the process of how award winners are ultimately determined. Besides performance related scores tied to the domains, the new award score algorithm also takes into consideration the response rate when determining the winner per company size category. The aim behind this new algorithm is to encourage all companies to strive for a strong and healthy response rate so that they can draw statistically significant solutions which allow them to optimise their engagement and satisfaction efforts fully.

This has been our biggest product update yet! We’re pretty proud of what we have developed and have no doubt that it will offer our users the very best of user experiences so far within the system. With that said, learning knows no boundaries so we will definitely continue to monitor user feedback and carry out updates and add new features and improvements across the platform as we go along. See the dashboard in action with our live demo. Visit www.esprimi.eu/employee-insights or get in touch on info@esprimi.eu to learn more.

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